Shipping & Delivery
Shipping & Delivery Policy
At Excavator Market, we are committed to delivering your order quickly and safely. Please review the details of our shipping process below.
1. Shipping Availability
We currently ship to addresses within the United States only.
We do not ship to P.O. Boxes or APO/FPO addresses due to the size of our equipment.
2. Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed the next business day.
3. Delivery Time
Standard delivery takes 3–7 business days depending on your location.
For larger equipment requiring freight delivery, the shipping time may vary, and we will provide you with specific delivery arrangements.
4. Shipping Costs
Free shipping is included on all orders within the United States.
No hidden fees—what you see at checkout is the final price.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking details.
You can use the tracking number to follow your shipment’s progress online.
6. Delivery Requirements for Heavy Equipment
Large machinery (excavators, lifts, etc.) will be delivered via freight.
Customers must ensure that delivery can be made to their address (sufficient space, accessibility for large trucks).
Some deliveries may require a forklift or similar equipment to unload. Please contact us in advance if you need assistance arranging unloading.
7. Delays
While we strive to deliver on time, delays may occur due to:
Carrier issues (FedEx, UPS, freight companies).
Weather conditions or natural events.
High order volumes during peak seasons.
If a significant delay occurs, our team will notify you immediately.
8. Questions About Shipping
For any shipping or delivery questions, please contact us:
📞 +1 (407) 706-2502
📧 excavatormarkets@gmail.com
🏢 Excavator Market, 2522 S Malt Ave, Commerce, CA 90040, United States